Restore certificate in my website


Hello, I would like to ask for an restore of our certificate


The site has a certificate for “” (without the “www”).
So you would need to include the “www” into a new cert.
That said, the current cert is expired and must be renewed.
Do you remember what program was used to obtain the previous cert (3 months ago)?

Also, although both names resolve to the same IP, the “www” name returns 401 unauthorized.
The site redirects to (which has the expired cert).


The technician did it before, but we did not agree.

So I have no idea what to do.


You can review the history which may show the commands run.
Or check the cron and systemd for jobs that are run; as most ACME clients will automatically schedule renewal jobs.
Please show:

crontab -l
sudo contab -l
systemctl list-timers


If you could tell me what to look for or how this command looks like



Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):


If you mean that you don’t know what to look for in the command history?

The list of (known) ACME client software is here:

so it would probably be one of those… (I realize that probably isn’t much help…)

certbot - formerly known as letsencrypt - is very popular so maybe look for those first, and many of the others have ‘acme’ or ‘cert’ or ‘ssl’ somewhere in their names


I found

> certbot renew

this restore certifikat

closed #9

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