Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: xxxxx
I ran this command: applied the script, I am using docker-compose
It produced this output: "### Deleting dummy certificate for xxxx.xxx ...
Requesting Let's Encrypt certificate for xxxx.xxx ...
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Requesting a certificate for xxxx.xxx and www.xxxx.xxx
Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
Domain: xxxx.xxx
Type: dns
Detail: no valid A records found for xxxx.xxx; no valid AAAA records found for xxxx.xxx
Domain: www.xxxx.xxx
Type: dns
Detail: DNS problem: NXDOMAIN looking up A for www.xxxxxx.xxx - check that a DNS record exists for this domain; DNS problem: SERVFAIL looking up AAAA for www.xxxx.xxx - the domain's nameservers may be malfunctioning
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details."
My web server is (include version): Ubuntu 20.04
The operating system my web server runs on is (include version): Focal Fossa
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): Running certbot in a container.