Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: sns.net.my
I ran this command: none, In this cases, I manage this via Virtualmin > Server Configuration > Manage SSL Certificate > Let's Encrypt
It produced this output:
Traceback (most recent call last):
File "/usr/libexec/webmin/webmin/acme_tiny.py", line 250, in
main(sys.argv[1:])
File "/usr/libexec/webmin/webmin/acme_tiny.py", line 246, in main
signed_crt = get_crt(args.account_key, args.csr, args.acme_dir, args.dns_hook, args.cleanup_hook, log=LOGGER, CA=args.ca)
File "/usr/libexec/webmin/webmin/acme_tiny.py", line 107, in get_crt
"agreement": "https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf",
File "/usr/libexec/webmin/webmin/acme_tiny.py", line 63, in _send_signed_request
protected["nonce"] = urlopen(CA + "/directory").headers['Replay-Nonce']
File "/usr/lib64/python2.7/urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "/usr/lib64/python2.7/urllib2.py", line 431, in open
response = self._open(req, data)
File "/usr/lib64/python2.7/urllib2.py", line 449, in _open
'_open', req)
File "/usr/lib64/python2.7/urllib2.py", line 409, in _call_chain
result = func(*args)
File "/usr/lib64/python2.7/urllib2.py", line 1258, in https_open
context=self._context, check_hostname=self._check_hostname)
File "/usr/lib64/python2.7/urllib2.py", line 1214, in do_open
raise URLError(err)
urllib2.URLError: <urlopen error [Errno -2] Name or service not known>
DNS-based validation failed : Failed to request certificate :
Traceback (most recent call last):
File "/usr/libexec/webmin/webmin/acme_tiny.py", line 250, in
main(sys.argv[1:])
File "/usr/libexec/webmin/webmin/acme_tiny.py", line 246, in main
signed_crt = get_crt(args.account_key, args.csr, args.acme_dir, args.dns_hook, args.cleanup_hook, log=LOGGER, CA=args.ca)
File "/usr/libexec/webmin/webmin/acme_tiny.py", line 107, in get_crt
"agreement": "https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf",
File "/usr/libexec/webmin/webmin/acme_tiny.py", line 63, in _send_signed_request
protected["nonce"] = urlopen(CA + "/directory").headers['Replay-Nonce']
File "/usr/lib64/python2.7/urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "/usr/lib64/python2.7/urllib2.py", line 431, in open
response = self._open(req, data)
File "/usr/lib64/python2.7/urllib2.py", line 449, in _open
'_open', req)
File "/usr/lib64/python2.7/urllib2.py", line 409, in _call_chain
result = func(*args)
File "/usr/lib64/python2.7/urllib2.py", line 1258, in https_open
context=self._context, check_hostname=self._check_hostname)
File "/usr/lib64/python2.7/urllib2.py", line 1214, in do_open
raise URLError(err)
urllib2.URLError: <urlopen error [Errno -2] Name or service not known>
My web server is (include version): Apache/CentOS 2.4.6-97.el7.vm.4
The operating system my web server runs on is (include version): CentOS Linux 7.5.1804
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): YES
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
Webmin version 1.890
Usermin version 1.741
Virtualmin version 6.03
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): N/A
