Request activation certificate

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.compasinmobiliaria.com

I ran this command:

It produced this output:

My web server is (include version): Netson
dns1.netsons.net
dns2.netsons.net
dns3.netsons.net
dns4.netsons.net

The operating system my web server runs on is (include version): www.publicdomainregistry.com

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

1 Like
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Hi @CompasInmobiliaria

your answers are required.

Read required basics:

Without root access, your options are limited.

2 Likes
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Hi
Thank's for your reply
About your request

My hosting provider, if applicable, is:

IP adress: 35.190.27.135
Country: United States
Region: MO
City: Kansas City
Organization: Google Cloud

I can login to a root shell on my machine (yes or no, or I don't know): I don't know about this
I'm using a control panel to manage my site: Yes I use a control Panel with www.gekinweb.com partner of Flazio.com

For any other questions you have, are at your disposal
Best Regards
Alberto

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If you don´t have root access to your hosting server, you're most likely at the mercy of your hosting provider and what they offer.

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