Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: präventionsverein-norden.de
I ran this command: certbot renew
It produced this output:
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/xn--prventionsverein-norden-w7b.de/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: www.präventionsverein-norden.de
Type: unauthorized
Detail: Invalid response from
http://www.präventionsverein-norden.de/.well-known/acme-challenge/Ii7RYm1XZuJV2usPrDIBiiMcn-5p6RPizT9Q_DAKP2M
[5.9.174.92]: "\n\n400 Bad
Request\n\nBad Request</h1"
Domain: präventionsverein-norden.de
Type: unauthorized
Detail: Invalid response from
http://präventionsverein-norden.de/.well-known/acme-challenge/DzphGfbnJOiYiZs7p69WmAqfH3_rfIO2ar54F-0Kj4c
[5.9.174.92]: "\n\n400 Bad
Request\n\nBad Request</h1"
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version):
Apache/2.4.46 (Ubuntu)
The operating system my web server runs on is (include version):
Ubuntu 18.04.5 LTS (GNU/Linux 4.15.0-140-generic x86_64)
My hosting provider, if applicable, is:
Hetzner
I can login to a root shell on my machine (yes or no, or I don't know):
yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
certbot 0.31.0