Renewal attempts failed

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: remoteworkbarbados.com

I ran this command: sudo certbot renew

It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log


Processing /etc/letsencrypt/renewal/remoteworkbarbados.com.conf


Cert is due for renewal, auto-renewing...
Could not choose appropriate plugin: The manual plugin is not working; there may be problem
s with your existing configuration.
The error was: PluginError('An authentication script must be provided with --manual-auth-ho
ok when using the manual plugin non-interactively.')
Attempting to renew cert (remoteworkbarbados.com) from /etc/letsencrypt/renewal/remoteworkb
arbados.com.conf produced an unexpected error: The manual plugin is not working; there may
be problems with your existing configuration.
The error was: PluginError('An authentication script must be provided with --manual-auth-ho
ok when using the manual plugin non-interactively.'). Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/remoteworkbarbados.com/fullchain.pem (failure)


All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/remoteworkbarbados.com/fullchain.pem (failure)


1 renew failure(s), 0 parse failure(s)

My web server is (include version): Apache

The operating system my web server runs on is (include version): Debian 4.19.249-2

My hosting provider, if applicable, is: AWS

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 0.31.0

Hi @remoteworkbarbados, and welcome to the LE community forum :slight_smile:

Please show this file:

3 Likes

Hi rg305: Thanks for your offer of assistance.

I found AWS specific instructions which worked to solve my issue at Tutorial: Using Let’s Encrypt SSL certificates with your LAMP instance in Amazon Lightsail | Lightsail Documentation

1 Like

That's a poor guide. It instructs you to use a manual method that must be repeated every 60-90 days. Better guides for Lightsail and bitnami are below. It uses the bncert tool within bitnami to automate renewal of certs.
https://lightsail.aws.amazon.com/ls/docs/en_us/articles/amazon-lightsail-enabling-https-on-wordpress

5 Likes

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