Renew certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Welcome to the community @sergerisse
I see you have a long and successful history with Let's Encrypt certs (history here).

Without answers to any of the form questions it is difficult to say much.

But, I cannot reach your domain with HTTP or HTTPS. And, neither can the Let's Debug test site.

You should check your router or other network config to ensure your domain is available. Redo the Let's Debug test to verify changes.

If that's not sufficient we will need more info from you.


Is the IP correct?


Supplemental information

$ nslookup
> server
Default server:

$ nmap
Starting Nmap 7.91 ( ) at 2022-11-22 10:05 PST
Note: Host seems down. If it is really up, but blocking our ping probes, try -Pn
Nmap done: 1 IP address (0 hosts up) scanned in 3.21 seconds

$ nmap -Pn
Host discovery disabled (-Pn). All addresses will be marked 'up' and scan times will be slower.
Starting Nmap 7.91 ( ) at 2022-11-22 10:05 PST
Nmap scan report for (
Host is up (0.24s latency).
rDNS record for
Not shown: 999 filtered ports
8888/tcp open  sun-answerbook

Nmap done: 1 IP address (1 host up) scanned in 17.91 seconds
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