Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
We had a cronjob that runs once each day but we had our port 80 blocked by firewall. We unblocked it and re-ran manually the script but it fails with this message.
Please help as this site is in production. Thanks.
My domain is: cellcollector.dauphintelecom.com
I ran this command:./certbot-auto renew
It produced this output:
[root@cell_collector download]# ./certbot-auto renew
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/cellcollector.dauphintelecom.com.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for cellcollector.dauphintelecom.com
Waiting for verification…
Cleaning up challenges
Attempting to renew cert (cellcollector.dauphintelecom.com) from /etc/letsencrypt/renewal/cellcollector.dauphintelecom.com.conf produced an unexpected error: Failed authorization procedure. cellcollector.dauphintelecom.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://cellcollector.dauphintelecom.com/.well-known/acme-challenge/_-z69TSyZyNn9Lcug-iz4VgjLyDZk_wktSo1cDQQcS8: “\n\n404 Not Found\n\n
Not Found
\n<p”. Skipping.Processing /etc/letsencrypt/renewal/dauphinmaps-prod.telemo.com.ve.conf
Cert not yet due for renewal
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/cellcollector.dauphintelecom.com/fullchain.pem (failure)
The following certs are not due for renewal yet:
/etc/letsencrypt/live/dauphinmaps-prod.telemo.com.ve/fullchain.pem expires on 2019-03-26 (skipped)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/cellcollector.dauphintelecom.com/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: cellcollector.dauphintelecom.com
Type: unauthorized
Detail: Invalid response from
http://cellcollector.dauphintelecom.com/.well-known/acme-challenge/_-z69TSyZyNn9Lcug-iz4VgjLyDZk_wktSo1cDQQcS8:
“\n\n404 Not
Found\n\nNot Found
\n<p”To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version):apache 2.2.15
The operating system my web server runs on is (include version): Centos 6.10
My hosting provider, if applicable, is: self hosted
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no