Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: webmail.at.fcen.uba.ar
I ran this command: certbot renew
It produced this output: Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/webmail.at.fcen.uba.ar.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator webroot, Installer None
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for webmail.at.fcen.uba.ar
Waiting for verification…
Cleaning up challenges
Attempting to renew cert (webmail.at.fcen.uba.ar) from /etc/letsencrypt/renewal/webmail.at.fcen.uba.ar.conf produced an unexpected error: Failed authorization procedure. webmail.at.fcen.uba.ar (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from https://webmail.at.fcen.uba.ar/.well-known/acme-challenge/T0hmzim5M8Bg2Rv2bbVfYqfqo-CB15WB1DJjmJ9TSOo [157.92.28.15]: “\n\n404 Not Found\n\n
Not Found
\n<p”. Skipping.All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/webmail.at.fcen.uba.ar/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/webmail.at.fcen.uba.ar/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: webmail.at.fcen.uba.ar
Type: unauthorized
Detail: Invalid response from
https://webmail.at.fcen.uba.ar/.well-known/acme-challenge/T0hmzim5M8Bg2Rv2bbVfYqfqo-CB15WB1DJjmJ9TSOo
[157.92.28.15]: “\n\n404 Not
Found\n\nNot Found
\n<p”To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Apache/2.4.38 (Debian)
The operating system my web server runs on is (include version): Debian GNU/Linux 10 (buster)
My hosting provider, if applicable, is: local/at.fcen.uba.ar
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): certbot 0.31.0
Thanks in advance!!