Problem with starting Lets Encrypt SSL certificate at OVH hosting

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1

I have problem with starting Lets Encrypt SSL certificate at OVH hosting. It is starting this process but with no success. The OVH support is closed until 12.08.2024 so they cant help me.

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: any owned domain

I ran this command: from the configuration window

It produced this output: that SSL is beeing generated

My web server is (include version): Personal Plan OVH 100GB

The operating system my web server runs on is (include version): PHP 8.3

My hosting provider, if applicable, is: OVH

I can login to a root shell on my machine (yes or no, or I don't know): I dont know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): yes

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): n.a

I have problem with starting Lets Encrypt SSL certificate at OVH hosting. It is starting this process but with no success. The OVH support is closed until 12.08.2024 so they cant help me.

2

There is not enough information to help you. You need to provide:

  • the domain you are trying to get a certificate for
  • if you have any error message or logs you need to share those.
  • the name and version of the software you are trying to use to get a certificate. Certbot is an example but there are others, or you may be trying to use a tool OVH provide, or you may be using some control panel software.
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