Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: shoppotinsurance.com
My web server is (include version): Apache/2.4.27 (Unix)
The operating system my web server runs on is (include version): Bitnami
My hosting provider, if applicable, is: Amazon Lightsail
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Yes
I renewed my certificate before the expiration. However, I noticed on the day it was to expire, the website was no longer secure. I’m wondering how to diagnose and fix the problem.