Have been using Lets Encrypt Free SSL with the above web hosting company for several years now.
Never had problems before!
If the certificate didn’t auto renew, a quick visit to the control panel soon allowed it to be done manually.
But now on their cloud servers there is an issue and when trying to renew the certificate manually (as they are not renewing automatically, I get this error notice after trying to install the new certificate:
Sorry, something went wrong. Please try again or contact support. Try removing the .gridhosted.co.uk aliases (domain preview) if enabled.
Upon contacting support they gave no help and just referred me to a status page of theirs where it states:
Updated Jul 8th, 08:49 BST
Update We have also noticed that the same issue affects some of our VPS servers as well. Our administrators are informed about it and they are working on resolving the issue as soon as possible. Please accept our apologies for the caused inconveniences.
Support then tried selling me a SSL certificate and would not offer any other help or advice on this issue.
Looking forard to somebody knowing about this situation, as it has affected two of my sites so far and have had to point them to ‘Cloudflare’ to be able to use their free SSL service. But cannot of course get end to end encryption, only a Flexible SSL where it encrypts traffic between the browser and Cloudflare.
Is there an issue between Lets Encrypt and Paragon Internet Group t/a tsoHost UK , or are they somehow blocking Lets Encrypt to see add on SSL’s???