The in-house developer for our corporate website and microsites left and he will not provide the username/passwords to the back-end. In the meantime, the certificates have expired because his email address was deactivated and we were unable to renew.
Is it possible to transfer ownership of the account and change the email address so that we can renew the certificates every 60 days?
My domains are:
My web server is (include version): NGNIX
The operating system my web server runs on is (include version): Linux
My hosting provider, if applicable, is: DigitalOcean
I can login to a root shell on my machine (yes or no, or I don’t know): No
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No