No valid IP Address found

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:thewizardsstaff.com

I ran this command: sudo certbot --apache

It produced this output:
IMPORTANT NOTES:

  • The following errors were reported by the server:

    Domain: thewizardsstaff.com
    Type: dns
    Detail: No valid IP addresses found for thewizardsstaff.com
    ubuntu@ip-172-31-24-227:/home$
    My web server is (include version):

The operating system my web server runs on is (include version):
Ubuntu 18.04

My hosting provider, if applicable, is: AWS

I can login to a root shell on my machine (yes or no, or I don't know): YES

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):NO

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): SNAP certbot

1 Like
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Hi @hawkwind,

The certificate authority is correct here—you've defined an IP address with a DNS A record for www.thewizardsstaff.com, but not for thewizardsstaff.com, which has only an MX record for e-mail. In order to use this validation method, you'll need to add an A record in DNS for the base domain name too.

4 Likes
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Excellant, thank you Schoen,
I shall do that and report back

4 Likes
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Hi Schoen,
Many thanks
All done :slight_smile:

Best wishes
H

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