No valid IP addresses found

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: sudo certbot --apache

It produced this output: Domain:
Type: dns
Detail: During secondary validation: No valid IP addresses found

My web server is (include version): * Apache 2.x

The operating system my web server runs on is (include version): ubuntu 20.04

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): I dont know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): own

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): 1.12.0



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Welcome to the Let's Encrypt Community, Jack :slightly_smiling_face:

The part in bold is critical. It means that the primary validation server was successful in looking up an A/AAAA record.

This is often caused by DNS configuration/propagation issues.


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