No TXT Record Found. Error


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.blossomedibleoil.com

I ran this command: Manual DNS method

It produced this output: No TXT Record Found. Make to set the TTL to 1 second or if you cannot set the TTL then you must wait the TTL (in seconds) so it updates before verifying the domain. Contact your DNS provider if unsure.

My web server is (include version):

The operating system my web server runs on is (include version): windows

My hosting provider, if applicable, is: Godaddy.com

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Yes control panel


#2

Hi @arunbloom

look:


TXT - Entries

Domainname TXT Entry Status ∑ Queries ∑ Timeout
blossomedibleoil.com ok 1 0
_acme-challenge.blossomedibleoil.com Name Error - The domain name does not exist 1 0
_acme-challenge.blossomedibleoil.com.blossomedibleoil.com RAc380H-YL4ZYC2l0wzmH2Q8OsE2GnF9DiVBpnVXGqE perhaps wrong 1 0

You have created a “double entry”. So the menu adds your domain name, the result is wrong:

_acme-challenge.blossomedibleoil.com.blossomedibleoil.com

So remove your domain name. Add two entries with

_acme-challenge
_acme-challenge.www

#3

Hi JuergenAuer,

Thank you for your support. And Now I am receiving this error.


#4

DNS updates are NOT instant.
I think what the error message is trying to say is for you to wait until the new TXT entry has synchronized (or lower the TTL so that the previous record expires quicker).


#5

It cant be reduced lesser than 600 Sec in go-daddy. same time after the waiting period of 600 sec it gets refreshed and again showing the same 600 sec


#6

OK, well then can you get authenticated after waiting the 600 seconds?


#7

I have waited for 3 time that 600 seconds. Once it gets done with 600 Sec. Again it showing to
TTL: 600
TXT: RAc380H-YL4ZYC2l0wzmH2Q8OsE2GnF9DiVBpnVXGqE


#8

Now it looks good:


TXT - Entries

Domainname TXT Entry Status ∑ Queries ∑ Timeout
com ok 1 0
_acme-challenge.com Name Error - The domain name does not exist 1 0
blossomedibleoil.com ok 1 0
_acme-challenge.com.com missing entry or wrong length 1 0
www.blossomedibleoil.com 1 0
_acme-challenge.blossomedibleoil.com RAc380H-YL4ZYC2l0wzmH2Q8OsE2GnF9DiVBpnVXGqE looks good 1 0
_acme-challenge.www.blossomedibleoil.com VSy_hnpH-BGleL7gS8jzYWWBvQ_rUG4e3yT0PvrVh-I looks good 1 0
_acme-challenge.blossomedibleoil.com.blossomedibleoil.com Name Error - The domain name does not exist 1 0
_acme-challenge.www.blossomedibleoil.com.www.blossomedibleoil.com Name Error - The domain name does not exist 1 0

You have removed the wrong entries. The existing entries have the expected format (this is checked).


#9

The TTL is not the question - that will remain at 600.
The question is can you manually issue a new cert using DNS auth?


#10

PS: You can’t reuse this old entry.

If the challenge is invalid, you have to start with a new order.

So the tool gives you two new txt entries.


#11

Yep, there

https://crt.sh/?id=1053157095

is a new certificate :wink:


#12

It is not yet refreshed. I have got the Certificate:Private Key:CA Bundle now i am little confused where should i past it
I have to godady account one is for my domain and another one for hosting. I have entered the DNS in one account now looking to paste Certificate:Private Key:CA Bundle. But dont know where should i Past


#13

The cert is for the hosting.
But I don’t use GoDaddy, so I can’t really help guide you since I don’t know how they do it.