No padlock on Homepage

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.wsxenterprise.co.uk

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Plesk

I can login to a root shell on my machine (yes or no, or I don’t know): no

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

Hi there,

Great plugin!

I issued a new cert to my website (www.wsxenterprise.co.uk) but does not show as secure on the homepage - all other pages are OK.

I have run https://www.whynopadlock.com/ and it all comes back OK:

https://www.whynopadlock.com/results/a57c8a4a-dbb6-473a-9736-3c44343a7089

Internet Explorer shows as secure, but Chrome, FF, etc. don’t.

I’m not sure what else to do…hope you can help.
Thanks,
Darren.

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If you just check the Chrome developer toolbar, the security tab to begin with, you’ll see Chrome complaining about mixed content.

It then suggests to reload the page. If you reload the page, it’ll tell you to go to the Network tab, where it adds the filter “mixed-content:displayed” to that tab.

With that filter activated, you’ll see a request for http://www.staging.wsxenterprise.co.uk/wp-content/uploads/2019/05/img02.jpg

This content might be loaded by a script. Perhaps that’s why WhyNoPadlock doesn’t show it. Good luck hunting down where it comes from.

2 Likes
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That is really helpful - thanks for taking the time in looking at that for me!

I will dig deeper and try to find the culprit :slight_smile:

I’ll close this now, as that will be the issue!

Cheers.

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