Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://autismfef.org
I ran this command: Automatic installation of SSL certificate through Siteground Interface
It produced this output: Certificate installed and active, however I am still receiving this error when I try to go to my website.
My hosting provider, if applicable, is: Siteground
I can login to a root shell on my machine (yes or no, or I don’t know): No
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):Yes, but unsure where to find version.
I have tried updating the certificate as well as deleting and re-installing the certificate several times today. I’m unsure how best to proceed to get the site back up and running or why the certificate isn’t working to begin with. Other topics on this error seem very old and this has happened just recently without warning. Any help or suggestions appreciated.