Hello
My domain is: nspca.co.za
We requested our hosting provider to set up a Let's Encrypt SSL certificate for our client. The certificate was to be set up for the default domain nspca.co.za The domain www.nspca.co.za has a 301 redirect to nscpa.co.za
When typing www.nspca.co.za into the URL on Chrome and Edge in a desktop and mobile version (after clearing cache as well) the following error displays:
NET::ERR_CERT_COMMON_NAME_INVALID
Our hosting provider has reported the following:
"I have taken a look at the settings on your server and I can that the SSL certificate is assigned to "nspca.co.za" and that the bindings for this are set correctly. I have included a screen capture of this configuration below specific for the certificate for reference"
On reading the following thread in this forum:
in particular:
".......So, the solution was generate the certificate for the main domain (e.g: "example.com") but also for the alias or subdomain (e.g: "www.appcoles.com")."
we requested that hosting providers check the alias or sub domain to which there response was:
"The certificate installed on the server does not include aliases or subdomains it is only for the domain "nspca.co.za"."
Do we need to set up a 2nd certificate for the domain www.nspca.co.za?
How do we resolve the error on the domain www.nspca.co.za?
