Namecheap.com webhost can't get ssl for www.domain.tld, only for domain.tld (www is CNAME)

[Jonadabe]

My domain is: apisnectar.com

I ran this command: https://www.sslforfree.com/create?verify_dns&domains=www.apisnectar.com%20apisnectar.com

It produced this output: Domain “www.apisnectar.com” challenge3 failed. Response from “https://acme-v01.api.letsencrypt.org/acme/challenge/XXXXXXXXXX” was: { “type”: “dns-01”, “status”: “invalid”, “error”: { “type”: “urn:acme:error:unauthorized”, “detail”: “Correct value not found for DNS challenge”, “status”: 403 }, “uri”: “https://acme-v01.api.letsencrypt.org/acme/challenge/XXXXXXXXXX”, “token”: “XXXXXXXXX”, “keyAuthorization”: “XXXXXXXXX” }

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: namecheap.com

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel 62.0.35

I already created the SSL certificate for apisnectar.com but I can’t get it for the same domain with www!

I tried with “Manual Verification” and with “Manuel Verification (DNS)” and both got the message above.

Anyone with the same issue???

[jared.m]

My guess is that it’s NameCheap’s DNS taking a minute to get the nameservers updated. Before telling sslforfree to continue, make sure you can query for the challenge records yourself. NameCheap takes up to 10 minutes, in my experience.

[Jonadabe]

Yes, I can. I did it yesterday. That’s not the problem.