Local Computer Does not Recognise Lets Encrypt SSL Cert

Help
23

Griffin,

Not sure - I think I have signed out of the WP backend on my home computer. I always sign out on any external computer I use. I will check now.

D

24

From your PC, what IP do you show when you ping your domain name?

25

In case you're not familiar with ping, @dnom, hold Windows-key and hit "r" then type "cmd" in the box.

@rg305

To catch you up, I've verified the chain, redirects, and mixed content. All great. She's seeing a self-signed and old content. I suspect a backup version is being seen.

26

@griffin, me too!
Trying to figure out why outside-in works, while inside-in fails...

NAT to different port?
Using different names?

27

ping says IP 92.204.68.16:

28

Is that where you also are?
Is the server on the same LAN with your PC?

30

That's not the IP in the A record. Did you ping your website or yourself?

31

Seeing any content isn't being blocked.
Seeing wrong content means wrong "site".
That's probably a name change or accessing wrong port/name.

32

And the light starts to shine...

34

@Litbelb

TSO found via dig :wink:

35

OK, that is interesting.

I was intially on another host and because the site uses Elemenator which I found slowed everything down, I migrated to cloudways but cloudways say that If I want to maintain my email I should still use my previous host which was TSO host. So on TSO host for email and Cloudways for hosting the actual site.

My IP is 80.7.139.193

D

36

Odd thought...

Is there a load balancer in play here? That would explain EVERYTHING.

37

DNS I think is via TSO host?

Really I thought that when I was using Cloudways that I would only need to use one host. Not the case. Have spent hours with Cloudways support and no joy so just accepted. However, I have not felt confident in launching the site.

D

38

(Global Load Balancer)
I get a completely different IP: 178.62.110.86

39

That's the correct IP, @rg305, via the A record.

40

@dnom, exactly what name did you ping?
Perhaps there is TYPO???

41

My thoughts exactly, @rg305.

:grin:

42

Hi,

I pinged the domain name theglowsonic.com
D

43

Actually, I forgot. Can't access WP backend on my local computer (I did update the password etc) Able to access on any external computer which is not my home computer.

I am also with Virgin Media, could that be a problem?

D

44

@rg305

Non-authoritative NS? hosts file?