Local Computer Does not Recognise Lets Encrypt SSL Cert

Help
23

Griffin,

Not sure - I think I have signed out of the WP backend on my home computer. I always sign out on any external computer I use. I will check now.

D

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24

From your PC, what IP do you show when you ping your domain name?

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25

In case you're not familiar with ping, @dnom, hold Windows-key and hit "r" then type "cmd" in the box.

@rg305

To catch you up, I've verified the chain, redirects, and mixed content. All great. She's seeing a self-signed and old content. I suspect a backup version is being seen.

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26

@griffin, me too!
Trying to figure out why outside-in works, while inside-in fails...

NAT to different port?
Using different names?

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27

ping says IP 92.204.68.16:

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28

Is that where you also are?
Is the server on the same LAN with your PC?

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30

That's not the IP in the A record. Did you ping your website or yourself?

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31

Seeing any content isn't being blocked.
Seeing wrong content means wrong "site".
That's probably a name change or accessing wrong port/name.

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32

And the light starts to shine...

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34

@Litbelb

TSO found via dig :wink:

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35

OK, that is interesting.

I was intially on another host and because the site uses Elemenator which I found slowed everything down, I migrated to cloudways but cloudways say that If I want to maintain my email I should still use my previous host which was TSO host. So on TSO host for email and Cloudways for hosting the actual site.

My IP is 80.7.139.193

D

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36

Odd thought...

Is there a load balancer in play here? That would explain EVERYTHING.

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37

DNS I think is via TSO host?

Really I thought that when I was using Cloudways that I would only need to use one host. Not the case. Have spent hours with Cloudways support and no joy so just accepted. However, I have not felt confident in launching the site.

D

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38

(Global Load Balancer)
I get a completely different IP: 178.62.110.86

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39

That's the correct IP, @rg305, via the A record.

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40

@dnom, exactly what name did you ping?
Perhaps there is TYPO???

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41

My thoughts exactly, @rg305.

:grin:

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42

Hi,

I pinged the domain name theglowsonic.com
D

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43

Actually, I forgot. Can't access WP backend on my local computer (I did update the password etc) Able to access on any external computer which is not my home computer.

I am also with Virgin Media, could that be a problem?

D

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44

@rg305

Non-authoritative NS? hosts file?