Limit of certificates issued per week has been reached

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1

I need to re-install the SSL certificate on the api.institutoalianca.net subdomain, but I believe we made many requests wrongly during this week, as we can fix this and get the normalized certificate back on the api.institutoalianca.net subdomain. thanks

My domain is: api.institutoalianca.net

I ran this command: Install Let´s Encrypt from my hosting hostgator

It produced this output: I don’t know

My web server is (include version): I don’t know

The operating system my web server runs on is (include version): Windows Server

My hosting provider, if applicable, is: hostgator

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Yes

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): I don’t know

2

What error message are you receiving?

-Jenessa

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3

Invalid response from https://acme-v02.api.letsencrypt.org/acme/new-order.
Details:
Type: urn:ietf:params:acme:error:rateLimited
Status: 429
Detail: Error creating new order :: too many certificates already issued for exact set of domains: api.institutoalianca.net: see https://letsencrypt.org/docs/rate-limits/

4

Why can you not use any of the previous certificates created?

You will have to wait out the rate limits in accordance with the document here

However there is a way to bypass them. The limit of 5 certificates per week applies to exact names. If you add another subdomain to the certificate it won’t be affected by that particular limit

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5

Hi @amdmustafa

checking your domain you see - https://check-your-website.server-daten.de/?q=api.institutoalianca.net#ct-logs

Issuer not before not after Domain names LE-Duplicate next LE
Let's Encrypt Authority X3 2019-11-06 2020-02-04 api.institutoalianca.net - 1 entries duplicate nr. 5 next Letsencrypt certificate: 2019-11-12 02:04:25
Let's Encrypt Authority X3 2019-11-06 2020-02-04 api.institutoalianca.net - 1 entries duplicate nr. 4
Let's Encrypt Authority X3 2019-11-06 2020-02-04 api.institutoalianca.net - 1 entries duplicate nr. 3
Sectigo RSA Domain Validation Secure Server CA 2019-11-06 2020-05-15 api.institutoalianca.net, www.api.institutoalianca.net - 2 entries
Let's Encrypt Authority X3 2019-11-05 2020-02-03 api.institutoalianca.net - 1 entries duplicate nr. 2
Let's Encrypt Authority X3 2019-11-05 2020-02-03 api.institutoalianca.net - 1 entries duplicate nr. 1
Let's Encrypt Authority X3 2019-10-17 2020-01-15 api.institutoalianca.net - 1 entries

5 identical certificates, that hits the limit.

Where are these certificates?

You can wait - or you can create one certificate with two domain names - non-www and www.

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6

Thanks , but I don´t know how can I do it. I need just one domain name api.institutoalianca.net. Could you please help me to solve it ?

Thank you

7

Thanks, How long I need to wait ? How can I use one of them certificates created ? I don´t know

8

Please read the output:

next Letsencrypt certificate: 2019-11-12 02:04:25

You use a hoster solution.

I don't know how that solution works. So ask your hoster or check the documentation of that tool you use.

9

Thanks.
Where coul´d I see this output ? next Letsencrypt certificate: 2019-11-12 02:04:25

There is no other way to clear these requests, we did not know this limit of requests. Are you sure that if we wait until November 12th, requests with lets encryt will return to normal?

Thank you

10

He found that from this site: https://check-your-website.server-daten.de/?q=api.institutoalianca.net#ct-logs

After that date the rate limit will have expired and you can make another certificate. Though be careful when issuing certificates and only make one, or you may be affected by the limit again

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11

Coul´d you please verify if I could request a new SSL yet ?

Thanks
Abdo Mustafa

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