Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: winclassy.com
I ran this command: certbot certonly --manual --preferred-challenges dns --server https://acme-v02.api.letsencrypt.org/directory --manual-public-ip-logging-ok -d ‘*.winclassy.com’ -d winclassy.com
It produced this output: congratulations, your certificate
My web server is (include version): apache2
The operating system my web server runs on is (include version): Ubuntu-18.04
My hosting provider, if applicable, is: bacloud.com
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
After setup, it gave a congratulatory message. Then, I tried using www.winclassy.com, the browser throws a certificate error. It works perfectly without www like this winclassy.com