[Let's Encrypt SSL] FAILURE of renewal of


Please help me fix this error

Automatic Let’s Encrypt renewal for phanmemgoc.com was attempted and failed.
This certificate expires on 2018-08-08 08:35:30 -0400 EDT.

Unable to renew certificate: Updating challenge for https://phanmemgoc.com/: acme: error code 403 “urn:ietf:params:acme:error:unauthorized”: Invalid response from http://www.phanmemgoc.com/.well-known/acme-challenge/45HKxaW2R-rvyARryLr0788JmxofC09lN5ZDKSM-V04: "

Che" (order URL: https://acme-v02.api.letsencrypt.org/acme/order/27941332/17229712)

You can configure/re-install/remove this certificate by logging into cPanel, and visiting the Lets Encrypt SSL page.

My domain is: https://phanmemgoc.com/

My hosting provider: Stablehost
I’m using a control panel to manage my site: Cpanel



Are you sure that your domain is still hosted on that cPanel server?

The actual site appears to point to a domain registar’s parking page: http://www.phanmemgoc.com/

In this case, the certificate will of course fail to renew, since it cannot fulfill the domain validation requirements.

http://phanmemgoc.com does point to an active website, so perhaps you just need to update your www. DNS record to point to the cPanel server.


Yes, I am using on a cpanel server. Can you give specific instructions on how to edit it? Thank you

  1. Login to Cloudflare
  2. Navigate to the DNS editor for phanmemgoc.com
  3. Find the A record for phanmemgoc.com (an IP address)
  4. Update the www record to be the same IP address as the one in step #3.

At the moment they are different, which causes your current issue.


Thank you for your support


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