Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: sdd.regulatoryintelligence.com
I ran this command: Used Let's Debug to see status of HTTP-01
It produced this output:
InternalProblem
WARNING
An internal error occurred while checking the domain
An unknown issue occurred when performing a test authorization against the Let's Encrypt staging service: acme: parsing error body: invalid character '<' looking for beginning of value -
405 Not Allowed
nginx
StatusNotOperational
WARNING
The current status as reported by the Let's Encrypt status page is Service Disruption as at 2024-05-31 19:23:10.783 +0000 UTC. Depending on the reported problem, this may affect certificate issuance. For more information, please visit the status page.
My web server is (include version): Apache 2.4
The operating system my web server runs on is (include version): CentOS 7.9
My hosting provider, if applicable, is: Rackspace
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk 18.0.61
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):