Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://moresteamentertainment.com/
I ran this command:
It produced this output:
My web server is (include version):c panel
The operating system my web server runs on is (include version):linux, un-known version
My hosting provider, if applicable, is: Godaddy
I can login to a root shell on my machine (yes or no, or I don’t know):Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Yes
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):
I have installed correctly on 4 domains, 3 show the secured lock icon in browsers. My main website (new) recently went live, its just a communication portal, I installed the SSL the same way as my other sites, and is verified cert. but this domain shows as not fully secured. I am not that experienced, however, I do suspect the reason is the file structure is different for this particular domain, as it’s files are in the “default” directory, and not like my other sites that all files have a dedicated folder (directory) Does anyone have experience with this issue and know how to correct?? Yes. I have backed up, yes I have access to cpanel quickly, yes have team viewer. kindly HELP. Thank you.