Incompatibility with Android 6.0

There seems to be an incompatibility with Android phones and Let´s Encrypt certificate. It is not recognized by some Android phones in 7.0 version.

Please fill out the fields below so we can help you better.

My domain is:

I ran this command: execute the website on an Android phone´s browser

It produced this output: Your connection is not particular. The certified seems to be not recognized by browsers in Android phones (even though they are vesion 7.0), in a Samsung Galaxy S7 flat.

The operating system my web server runs on is (include version): Galaxy S7 flat, Android 7.0

My hosting provider, if applicable, is: we have tryed with different providers, like Embratel and TIM (Brazil)

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no

The website send incomplete chain of certificates. It should be configured to send fullchain.pem instead of cert.pem.

The site seems to have quite a few other issues as well:

1 Like

Thank you so much! Problem solved!

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.