Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: timesheet.mantuaservices.com
I ran this command: curl -v https://acme-v02.api.letsencrypt.org/directory
It produced this output:
root@ip-172-65-14-72:/home/frappe/frappe-bench/frappe-bench# curl -v https://acme-v02.api.letsencrypt.org/directory
* Trying 172.65.32.248:443...
* Trying 2606:4700:60:0:f53d:5624:85c7:3a2c:443...
* Immediate connect fail for 2606:4700:60:0:f53d:5624:85c7:3a2c: Network is unreachable
* connect to 172.65.32.248 port 443 failed: Connection timed out
* Failed to connect to acme-v02.api.letsencrypt.org port 443 after 129723 ms: Connection timed out
* Closing connection 0
curl: (28) Failed to connect to acme-v02.api.letsencrypt.org port 443 after 129723 ms: Connection timed out
My web server is (include version): nginx/1.18.0 (Ubuntu)
The operating system my web server runs on is (include version): Ubuntu 22.04.3 LTS (GNU/Linux 6.2.0-1013-aws x86_64)
My hosting provider, if applicable, is: aws
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot 2.7.1
Here are my routes too:
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
0.0.0.0 172.65.0.1 0.0.0.0 UG 100 0 0 ens5
172.65.0.0 0.0.0.0 255.255.240.0 U 100 0 0 ens5
172.65.0.1 0.0.0.0 255.255.255.255 UH 100 0 0 ens5
172.65.0.2 0.0.0.0 255.255.255.255 UH 100 0 0 ens5