I have a server with a DirectAdmin control panel. I tried to automatically renew the SSL certificate license, but it’s not allowing me to do so and displays the following error:
Had you opened this thread in the Help section, you should have been provided with a questionnaire. In any case, all the answers to this questionnaire are required:
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
You may want to upgrade the DirectAdmin control panel for the graceful handling of that non-fatal error condition. If the latest version has no fix, then you may want to open an issue at the appropriate support channel of DirectAdmin.
For details of this transient error condition please check: https://community.letsencrypt.org/t/new-service-busy-responses-beginning-during-high-load
Yep, thanks @bruncsak -- we've had some abnormal network conditions so far today leading to more traffic hitting one of our datacenters than usual. It should be calming down, but a retry should be all you need.