I need certificate, private key, and any CA bundle/chains required for installation

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: surfandchillbastimentos.com

I ran this command:

It produced this output:

My web server is (include version): I don’t know

The operating system my web server runs on is (include version): I don’t know

My hosting provider, if applicable, is: WebHostingPad

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): I don’t know

Hello, I want to install a SSL certificate to an add-on domain. I purchased a Third-Party SSL installation from my hosting provider and now they are asking me for you the certificate, private key, and any CA bundle/chains required for installation.
How can I get this? Do I have to install Certbot on my computer and use it in manual mode in order to create these? Or how do I do it?

Hi @n.downer

I don’t know.

Start with some basics.

If you don’t have root access, it may be impossible to install a certificate.

But if you have a cPanel, there may be an integrated Letsencrypt support.

You may create a certificate on another machine via --manual. But you have to do that every 60 - 85 days, so it’s a bad solution.

Related to what @JuergenAuer says, we don’t really encourage using Let’s Encrypt certificates on hosting providers or devices without some kind of built-in software support or integration. Let’s Encrypt certificates are designed to be automatically, not manually, renewed, so if your hosting provider has a certificate flow that assumes that you’re getting certificates externally, you generally won’t have a very good experience with Let’s Encrypt.

Also with a tool like ZeroSSL, but this will also fail to achieve automatic renewal—similarly, it would have to repeated very frequently because of the certificate expiry.

Thanks for your replies!

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