Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: excitech-id.com
I ran this command: sudo certbot renew --dry-run
It produced this output:
My web server is (include version): All simulated renewals failed. The following certificates could not be renewed:
/etc/letsencrypt/live/mail.excitech-id.com/fullchain.pem (failure)
The operating system my web server runs on is (include version): UBUNTU
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): i dont know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
