My domain is:bfm.fju.edu.tw (bfm.fju.edu.tw is OK, and www.bfm.fju.edu.tw exipre and can not renew or add)
I ran this command: run auto SSL
My hosting provider, if applicable, is: ifastnet.com
When you opened this thread in the Help section, you should have been provided with a questionnaire. Maybe you didn't get it somehow (which is weird), or you've decided to delete it. In any case, all the answers to this questionnaire are required, please don't remove questions from the questionnaire:
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
Agreed, it's hard to know how to help without knowing the actual steps you're trying and the error messages that you're getting.
But it looks like your DNS is misconfigured, I would suggest starting there.
From www.bfm.fju.edu.tw | DNSViz which tests a lot of things, the most important to look at I think are:
edu.tw
has servers that don't respond:edu.tw zone: The server(s) were not responsive to queries over UDP. See RFC 1035, Sec. 4.2. (2001:288:0:233::3, 2001:288:0:233::4)
fju.edu.tw
also has a DNS server that doesn't respond:fju.edu.tw zone: The server(s) were not responsive to queries over UDP. See RFC 1035, Sec. 4.2. (122.255.93.135)
- And the delegation to
fju.edu.tw
is inconsistent:edu.tw to fju.edu.tw: The following NS name(s) were found in the authoritative NS RRset, but not in the delegation NS RRset (i.e., in the edu.tw zone): nttdns.fju.edu.tw See RFC 1034, Sec. 4.2.2.
edu.tw to fju.edu.tw: The glue address(es) for dns2.fju.edu.tw (140.136.247.251) differed from its authoritative address(es) (140.136.200.8, 140.136.247.251). See RFC 1034, Sec. 4.2.2.
edu.tw to fju.edu.tw: The glue address(es) for fns2.fju.edu.tw (140.136.200.88) differed from its authoritative address(es) (140.136.200.88, 140.136.247.251). See RFC 1034, Sec. 4.2.2.
A different tool, called Let's Debug, can't resolve the name at all, likely for the same reason: Let's Debug
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