SSL certificate update

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: sydneybackgammonclub.org.au I received a notification that the SSL certificate is going to expire in 19 days. This is my first renewal. I thought it was automatic. Please advise.

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

I'll start with the obvious: I advise that you read [and understand] the entire email.
If you don't understand it, try reading it again.

We can see here from the cert history that the cert that will expire in 19 days is NOT the same as the one issued 9 days later [the later contains the "www" FQDN]:

And now to the not so obvious...
If you checked the cert in use, you could determine if it is actually expiring in 19 days [or not].
If you used certbot, you could review the cert information with:
certbot certificates

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Please fill out all the questions of the questionnaire.

2 Likes

Thanks Rudi,
As was abundantly obvious, I'm not a knowledgeable person in this matter.
Regards,
John

2 Likes

If I knew how I would have Osiris.
Thanks,
John

1 Like

Hello @johnmhedge,

I suggest get the nameservers added to your DNS (i.e. DNS NS Records),
and get your DNS in good working order.

Let’s Encrypt offers Domain Validation (DV) certificates.

Since these are Domain Validation (DV) certificates the Domain Name System (DNS) is used extensively in the validation process as well a allowing us to assist here on Let's Encrypt community.
DNS Queries need to give consistent results from any location on the Internet, all your authoritative DNS Servers for the Domain need to also give consistent results as well.

https://whois.auda.org.au/ shows:

WHOIS Search Results
Domain Name: sydneybackgammonclub.org.au
Registry Domain ID: 75fd748f5d1b4a46b3c52ecac4487dc8-AU
Registrar WHOIS Server: whois.auda.org.au
Registrar URL: https://elb.www.netregistry.com.au/contact-us/
Last Modified: 2024-07-11T11:31:32Z
Registrar Name: Melbourne IT
Registrar Abuse Contact Email: abuse@webcentral.com.au
Registrar Abuse Contact Phone: +61.279080901
Reseller Name: 
Status: serverRenewProhibited https://identitydigital.au/get-au/whois-status-codes#serverRenewProhibited
Status Reason: Not Currently Eligible For Renewal
Registrant Contact ID: 39e069e6fd164be6b1a6abe8382f6ae4-AU
Registrant Contact Name: John Hedge
Registrant Contact Email: john@hedge.com.au
Tech Contact ID: 035edab0082c4f6d97335bbb97716a64-AU
Tech Contact Name: John Hedge
Tech Contact Email: john@hedge.com.au
Name Server: ns1.netregistry.net
Name Server: ns2.netregistry.net
Name Server: ns3.netregistry.net
DNSSEC: unsigned
Registrant: SYDNEY BACKGAMMON CLUB INCORPORATED
Eligibility Type: Incorporated Association
Eligibility Name: Incorporation
Eligibility ID: OTHER 1601757
>>> Last update of WHOIS database: 2024-09-28T22:52:33Z <<<

Yet there does not seem to be any DNS NS Records

Nor here

Nor here

2 Likes