Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: sydneybackgammonclub.org.au I received a notification that the SSL certificate is going to expire in 19 days. This is my first renewal. I thought it was automatic. Please advise.
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
I'll start with the obvious: I advise that you read [and understand] the entire email.
If you don't understand it, try reading it again.
We can see here from the cert history that the cert that will expire in 19 days is NOT the same as the one issued 9 days later [the later contains the "www" FQDN]:
And now to the not so obvious...
If you checked the cert in use, you could determine if it is actually expiring in 19 days [or not].
If you used certbot, you could review the cert information with: certbot certificates
Since these are Domain Validation (DV) certificates the Domain Name System (DNS) is used extensively in the validation process as well a allowing us to assist here on Let's Encrypt community.
DNS Queries need to give consistent results from any location on the Internet, all your authoritative DNS Servers for the Domain need to also give consistent results as well.
My email address hasn't been at john@hedge.com.au for years. It is correctly registered at Webcentral as johnhedge@gmail.com
Your own test shows the DNS passed the test so I don't understand your point.
As to NS record/s please advise'
Here's my screenshot
Without NS being in the DNS records, several places (not all) that look up your DNS IP Address records will fail. I strongly suggest adding the NS Records.
Serial Number 03fc24b3ef735e805b607af55e5ca97c04b0
Valid from Wed, 18 Sep 2024 23:14:37 UTC
Valid until Tue, 17 Dec 2024 23:14:36 UTC (expires in 2 months and 3 days)
That screenshot looks like the settings found at your domain registry.
The problem is within the netregistry DNS system.
Do you have access to a DNS panel [where you can add/remove DNS entries]?
If so, ensure that there are similar NS entries found therein.
Hi Rudy,
As you may have surmised, I'm not comfortable with any of this.
The only panel I think I have access to is with WebCentral. See above.
What's the difference between a DNS and NS entry, please?
How do I get access to the netregistry?
TIA,
John
The only entity I pay anything to is Webcentral for the domain name. I don't know about netregistry.
I run the Wordpress website on my own server.
I hope that answers your question Rudy.
John
