Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My cert expired and the renewal was not working. I deleted the cert and generated a new one. However, my old expired cert is still showing up on browsers. How long till the new cert is recognized by browsers going to my site?
My domain is:csvoip02.clearsight.com
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
It seems that csvoip01.clearsight.com is running on Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.4.16
OpenSSL 1.0.2 is old and no longer supported. From here: /source/index.html Note: The latest stable version is the 3.0 series supported until 7th September 2026. This is also a Long Term Support (LTS) version. The previous LTS version (the 1.1.1 series) is also available and is supported until 11th September 2023. All older versions (including 1.1.0, 1.0.2, 1.0.0 and 0.9.8) are now out of support and should not be used. Users of these older versions are encouraged to upgrade to 3.0 as soon as possible. Extended support for 1.0.2 to gain access to security fixes for that version is [available](https://www.openssl.org/support/contracts.html).