Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.cremationsocietywa.com
I ran this command:
It produced this output:
My web server is (include version): Apache
The operating system my web server runs on is (include version): CentOS Linux 7.9.2009 (Core)
My hosting provider, if applicable, is: mediaTemple
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk obsidian 18.0.38
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
So we got hit with the root certificate expiration. Our merchant service provider won't redirect back to our 443 port after payment, what do I need to do to reissue that? I tried reissuing all the certs, but no luck.
We get he error cannot connect to port 443 but the sites load okay over SSL, just not when they redirect.