Help with renewing certification for website

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:
http://trendyls.com/
I ran this command:
I usually do not handle the website. I have no idea what or how to do this. Any assistance would be greatly appreciated.
It produced this output: n/a

My web server is (include version):

The operating system my web server runs on is (include version): google chrome

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): i dont know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
i dont know
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

Hi @trendy

that domain has a lot of ip addresses - https://check-your-website.server-daten.de/?q=trendyls.com

And a working certificate, 11 connections use that certificate.

But all these ip addresses redirect to https://www.trendylashstyles.com/.

There the certificate is expired:

CN=trendylashstyles.com
	20.02.2019
	21.05.2019
1 days expired	
trendylashstyles.com, www.trendylashstyles.com - 2 entries

Is this your domain?

So you have to renew that certificate.

Yes that is my domain. How do I renew that certificate?

How did you create that certificate? Do that again.

I did not create that certificate. Someone else in the company did. I am unfamilar with these website things.

Then you should ask your company.

It’s impossible to see that from outside.

And without the answers of the #help template it’s impossible too.


Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

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