Renew certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
INeed to renew certificate ASAP Thanks

We need the answers to all of the questions.


My i don’t know the name of my webserver. I’m not techie. Not trying to complicate this but i have provided the info to the best of my knowledge.
Oscar Smith

Who obtained the last cert (issued on April 10th)?
And how?


I did the first certificate on my own.
Oscar Smith

You may have to repeat those actions, if they were not properly set for automatic renewal.


Thanks Much


How? And why didn't you think to do the same thing again to get another one?


It should at least be possible to tell us the hosting provider and how the website is being managed.


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