Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: ecofriendlymamacanada.com
I ran this command: auto-renew
It produced this output: it didn’t auto renew and now my certificate has expired
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: Wordpress
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes
I clicked on auto renew for my certificate and it didn’t renew. It lapsed on Christmas Day and with the holidays I didn’t check in and now it’s expired. I tried to generate a new certificate but nothing happened. What do I do now??