Help Getting Started-So confused where to start!

I'm very lost, please don't laugh as I read through all the Get Started info and it looks like gibberish to me mostly. Maybe my site is not one where Let's Encrypt will be possible because it looks like it's going to be way too complicated for me. Is there a step by step guide somewhere? I don't even know what the questions below are asking. :frowning:

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: midwestnomads.com

I ran this command: I'm lost

It produced this output: More lost

My web server is (include version): No clue

The operating system my web server runs on is (include version): Don't know

My hosting provider, if applicable, is: Tech Surgeons (The do not provide SSL certificates or technical set up of a provided SSL without an annual/additional cost)

I can login to a root shell on my machine (yes or no, or I don't know): Don't Know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Is this like Word Press? That is what I use, a Word Press.org account if that is what this is asking

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

2 Likes

Welcome to the Let's Encrypt Community :slightly_smiling_face:

I'm laughing... :rofl: but only because your honesty is so great! :slightly_smiling_face: You're not alone. It can be very confusing. Rest assured that we will help you through this though without judgment.

Let me gather a bit of information. Back in a few minutes...

To other helpers:

Please be gentle here and keep the geekdom to a dull squeak.

3 Likes

Thank you. I'm sorting of thinking this is something my hosting provider will have to do. I was hoping to avoid the $25 annual fee for something that's mostly a site that's a hobby, but may not have a choice.

3 Likes

So you're using Apache as your webserver software.

http://www.midwestnomads.com redirects (301 Moved Permanently) to http://midwestnomads.com/

2 Likes

We can likely get you Let's Encrypt certificates for free. :slightly_smiling_face:

3 Likes

There has never been a TLS/SSL certificate issued for midwestnomads.com, which was expected.

When such a certificate is issued, you can find it here:

3 Likes

At present your website is currently serving a TechSurgeons wildcard certificate (intended for subdomains of techsurgeons.com like subdomain.techsurgeons.com). On top of that, it's a Let's Encrypt certificate. :grin:

2 Likes

What hosting plan do you have with TechSurgeons?

2 Likes

We have an old Basic Hosting Plan that we have had for several years and they don't even offer anymore. There newer plans do offer SSL through Lens Encrypt. They are offering me to pay $25/year for the SSL plus $20 to set it up.

I asked them about them using my own obtained certificate and they said "With your hosting plan no other option for SSL/HTTPS is available. We don't charge for the certificate, we charge for the pain in the neck factor of supporting SSL/HTTPS. That includes a LetsEncrypt certificate by default"

2 Likes

:laughing:

Who are they kidding? We've helped multitudes of people with practically no webserver experience install SSL certificates. I'm assuming you don't have root access to your hosting?

4 Likes

Do you have SSH (aka command line or terminal) access to your hosting?

2 Likes

I don't think so. My husband picked them out 4 years ago and I know very little about the hosting service or if it's the best one. We pay $85/yr.

2 Likes

Do you use some type of control panel webpage (like cPanel) to configure things?

2 Likes

I'm rather wondering about what TechSurgeons offers for what price...

2 Likes

I'm not sure what you are asking sorry. I have nothing to log into on their server/web hosting.

We don't do anything except what we manage on WordPress. They do all the other stuff and they have been great and quick at responding over other issues like when I made a mistake coding and made my whole site go down.

2 Likes

I hope they're quite responsive and friendly. You are certainly paying for that.

2 Likes

So you probably just go to midwestnomads.com/admin to login, correct?

2 Likes

We may need to shop around. I do need something with responsive tech support, but if there are better and cheaper options than I am all for that.

3 Likes

Yes, I just log in through wordpress

2 Likes

I would highly recommend that for the price. You do actually own midwestnomads.com though, right? As in, you registered it yourself and not TechSurgeons?

2 Likes