For help getting Let’s Encrypt certificates

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Did you have a question?


@Campbear A general question about setting up ssl/tls is better asked of your hosting service

But, I do not think you will have much luck. Their own website does not even have a certificate. That is, the below request fails. Ouch.

I think you would need an especially broad range of technical know-how to be the first person to setup ssl with them :slight_smile: Sad to say you may be better off switching hosting providers. The Lets Encrypt Getting Started page has a good explanation and suggestions for hosting providers.


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