Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: classroomechanics.com
I ran this command: went to login page of my site.
It produced this output: yellow lock and message saying site encryption broken
My web server is (include version): apache version info not available
The operating system my web server runs on is (include version): Linux version not avaialble
My hosting provider, if applicable, is: siteground
I can login to a root shell on my machine (yes or no, or I don’t know): no
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes, cpanel
When I go to my site with firefox, I frequently see a yellow padlock and there is no site verified by information, even though I use Let’s Encrypt. Occasionally, I see the site with a green padlock and it says verified by Let’s Encrypt. So I am trying to figure out why it seems to only be able to verify the Let’s Encrypt dertificate intermittently. Below are screen shots on snag.gy to show what I am talking about.
https://snag.gy/E1bKz6.jpg - Shows classroomechanics.com with yellow lock and broken encryption, no verified by info
https://snag.gy/rE8AM7.jpg - Shows same site a few minutes later with green lock and verified by Let’s Encrypt
My other site Landsremote.com, on the same host and using Let’s Encrypt seems fine.
https://snag.gy/kXeRwJ.jpg - landsremote.com with green lock and Let’s Encrypt verification
https://snag.gy/jyh48E.jpg - Shows let’s encrypt verfication
Anyone know why this might be happening???