Failed requests rate limit - documentation unclear

Hi there,

On FreeBSD using NGINX I am attempting to move ssl to letsencrypt using certbot.
I have other domains working fine, but I had 5 failed attempts in an hour. (The failure messages did not mention what comes next)

New attempts to register a cert for a new domain now fail.
with this error:

An unexpected error occurred:

There were too many requests of a given type :: Error creating new order :: too many failed authorizations recently: see

On the mentioned page it indicates

There is a Failed Validation limit of 5 failures per account, per hostname, per hour. This limit is higher on our staging environment, so you can use that environment to debug connectivity problems.

If you’ve hit a rate limit, we don’t have a way to temporarily reset it. You’ll need to wait until the rate limit expires after a week.

Does this mean I have to wait a week due to 5 failed attempts in an hour to setup the new cert for a domain?

Thank you for the clarification

In the last 60 minutes, you can have at most 5 failed validations per (account, hostname) pair.

Once enough time elapses such that you only have 4 (or less) failed validations in the last 60 minutes, you will have the opportunity to try again.

1 Like

Thank you!
Awesome got it done

maybe if possible they should consider adding to the failure notice a warning regarding 5 failures per hour and to use —dryrun instead

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