Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: acttheatre.org,
I ran this command: Tested the URL in the Facebook Dev site
It produced this output: SSL Error: Cant Validate Cert and Curl error: 60 (SSL_CACERT)
My web server is (include version): Apache2, Wordpress
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is AWS-LightSail
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
Certificate works fine for both acttheatre.org and dev.acttheatre.org sites.
BUT when checking url in Facebook Dev, it cannot validate cert and gives a Curl 60 error.
When I run : openssl s_client -connect acttheatre.org:443 -servername acttheatre.org 2>/dev/null | awk ‘/Certificate chain/,/—/’
I seem to be missing info and it lists the sub domain (dev.acttheatre.org) not the main domain acttheatre.org
0 s: /CN=dev.acttheatre.org
i: /C=US, O=Let’s Encrypt /CN=Let’s Encrypt Authority X3
What do I need to do to get past this error? Am I missing some root certs? I am very new to this so any help you can provide would be awesome! I also will need to renew in a few weeks so concerned about that as well. THANKS! Rica