Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: emcards-stg.venuetize.com
I ran this command:certbot-auto certificates
It produced this output:
Error: couldn’t get currently installed version for /opt/eff.org/certbot/venv/bin/letsencrypt:
Traceback (most recent call last):
File “/opt/eff.org/certbot/venv/bin/letsencrypt”, line 7, in
from certbot.main import main
File “/opt/eff.org/certbot/venv/local/lib/python2.7/dist-packages/certbot/main.py”, line 11, in
import josepy as jose
File “/opt/eff.org/certbot/venv/local/lib/python2.7/dist-packages/josepy/init.py”, line 44, in
from josepy.interfaces import JSONDeSerializable
File “/opt/eff.org/certbot/venv/local/lib/python2.7/dist-packages/josepy/interfaces.py”, line 8, in
from josepy import errors, util
File “/opt/eff.org/certbot/venv/local/lib/python2.7/dist-packages/josepy/util.py”, line 4, in
import OpenSSL
File “/opt/eff.org/certbot/venv/local/lib/python2.7/dist-packages/OpenSSL/init.py”, line 8, in
from OpenSSL import crypto, SSL
File “/opt/eff.org/certbot/venv/local/lib/python2.7/dist-packages/OpenSSL/crypto.py”, line 12, in
from cryptography import x509
ImportError: No module named cryptography
My web server is (include version): Apache/2.2.34 (Unix)
The operating system my web server runs on is (include version): Amazon Linux AMI 2018.03 RHEL Fedora
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): 0.32