Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: chicagotraffictracker.com
It produced this output:
[Wed May 15 11:05:19 CDT 2019] chicagotraffictracker.com:Verify error:DNS problem: NXDOMAIN looking up TXT for _acme-challenge.chicagotraffictracker.com
[Wed May 15 11:05:19 CDT 2019] Removing DNS records.
[Wed May 15 11:05:20 CDT 2019] Please add ‘–debug’ or ‘–log’ to check more details.
[Wed May 15 11:05:20 CDT 2019] See: https://github.com/Neilpang/acme.sh/wiki/How-to-debug-acme.s
My web server is (include version): Apache 2.4
The operating system my web server runs on is (include version): Linux RHEL
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): No
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): acme
I did a dig to see if the entries are in place and it seems they are.
; <<>> DiG 9.9.4-RedHat-9.9.4-73.el7_6 <<>> _acme-challenge.chicagotraffictracker.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10805
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4000
;; QUESTION SECTION:
;_acme-challenge.chicagotraffictracker.com. IN A
;; ANSWER SECTION:
_acme-challenge.chicagotraffictracker.com. 5 IN CNAME acme-challenge.ekicocvalidation.com.
;; Query time: 4 msec
;; SERVER: 10.96.254.16#53(10.96.254.16)
;; WHEN: Wed May 15 13:23:56 CDT 2019
;; MSG SIZE rcvd: 116
Please advise. Thank you