Email with wrong expiration date

Hi,

I renewed my certificate and now the expiration date is 11 April 2020.
But I still receive the email saying that my certificate expires on 1 February 2020.

Why ? What can I do to fix the situation ?
Thank you in advance for your help,

Simone

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The email message itself contains the most likely explanation:

For details about when we send these emails, please visit https://letsencrypt.org/docs/expiration-emails/. In particular, note that this reminder email is still sent if you’ve obtained a slightly different certificate by adding or removing names. If you’ve replaced this certificate with a newer one that covers more or fewer names than the list above, you may be able to ignore this message.

and it’s further elaborated upon on that page:

If your certificate is already renewed, we won’t send an expiry notice. We consider a certificate to be renewed if there is a newer certificate with the exact same set of names, regardless of which account created it. If you’ve issued a new certificate that adds or removes a name relative to your old certificate, you will get expiration email about your old certificate. If you check the certificate currently running on your website, and it shows the correct date, no further action is needed.

If you care to share what your domain name is, we could tell you if that’s the case.

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Hi,

thak you for the quick reply.
Domain is nas.homechemelli.com.

Simone

1 Like

Thanks.

Your older (expiring) certificate only included the nas.homechemelli.com domain, whereas your newer certificate includes two domains: nas.homechemelli.com + web.homechemelli.com.

As explained in the email and on the website, the additional domain causes your older and newer certificates to be counted separately when it comes to expiration emails.

You don’t need to do anything - just let your older certificate expire and you’ll stop receiving emails about it.

2 Likes

Hi,

I supposed that if I replace a certificate, the old one is marked as expired.
Now I know it’s not.

Simone

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