Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My subdomain is: test.gamesyap.com
I ran this command: certbot-auto certonly -d test.gamesyap.com -d www.test.gamesyap.com
It produced this output:
root@ubuntu:/etc/letsencrypt/live# certbot-auto certonly -d test.gamesyap.com -d www.test.gamesyap.com
Saving debug log to /var/log/letsencrypt/letsencrypt.log
How would you like to authenticate with the ACME CA?
1: Nginx Web Server plugin (nginx)
2: Spin up a temporary webserver (standalone)
3: Place files in webroot directory (webroot)
Select the appropriate number [1-3] then [enter] (press ‘c’ to cancel): 1
Plugins selected: Authenticator nginx, Installer None
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for www.test.gamesyap.com
Using default address 80 for authentication.
nginx: [warn] conflicting server name “mail.gamesyap.com” on 0.0.0.0:80, ignored
Waiting for verification…
Challenge failed for domain www.test.gamesyap.com
http-01 challenge for www.test.gamesyap.com
Cleaning up challenges
nginx: [warn] conflicting server name “mail.gamesyap.com” on 0.0.0.0:80, ignored
Some challenges have failed.
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: www.test.gamesyap.com
Type: connection
Detail: dns :: DNS problem: NXDOMAIN looking up A for
www.test.gamesyap.comTo fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you’re using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.
My web server is (include version): nginx 1.14.0 on ubuntu
The operating system my web server runs on is (include version): Ubuntu 18.04
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
I am not using control panel
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.28.0
