Domínio untrusted quando acessado via VPN

Olá, quando o site é acessado via VPN o usuário não consegue acessar porque recebe uma mensagem que o site está classificado como untrusted. Isso começou a acontecer após a renovação do certificado no dia 28/10. O que pode estar acontecendo?

Posso ler respostas em inglês: sim

Meu nome de domínio é: https://broto.com.br/

Hello @Gisele, welcome to the Let's Encrypt community. :slightly_smiling_face:

Based off of SSL Server Test (Powered by Qualys SSL Labs) results for that domain name all looking good,
SSL Server Test: broto.com.br (Powered by Qualys SSL Labs)

It seem like the issue would be client side (including the VPN as a client consumer of the domain),
have all the Caches of the client side been cleared and restarted?
It seems like the client side is not following the Chain of Trust - Let's Encrypt properly.

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Continua aqui: / Continued here:

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