Does the "300 new orders in 3 hours" limit apply to failed requests?

Hi. I own a SaaS platform with about 1500 clients with different domains. We use dehydrated through lua-resty-auto-ssl to negotiate the certificates.

Right now we are getting this error:
“type”: “urn:ietf:params:acme:error:rateLimited”,
“detail”: “Error creating new order :: too many new orders recently: see”,
“status”: 429

Does that mean that in 3h we will be able to register 300 new certificates? Or do all these failed requests also count as new orders?

Thank you.

If you try create a new order which is immediately rejected, it does not count to your rate limit. For example, if you try create an order for

If you create a new order but it does not result in a new certificate being issued (e.g. if you fail one of the authorizations), the order still counts towards your rate limit.

If you create a new order that results in a new certificate being issued, the order counts towards your rate limit as well.

This falls into the first category, because it's immediately rejected. It doesn't count.


Thank you very much!


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