Does Network Solutions allow Let's Encrypt SSL for free?

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Sorry if this is a dumb question, but I'm new to SSL. When I called Network Solutions, and asked if they support SSL certificates from other sources (they sell their own), the customer service rep told me "You can get SSL certificates through other sites, but even if you use Let's Encrypt, we will still charge you $59.99 to install it on the server. I asked is it possible for me to install it, if I figured it out, and she said "No, our engineers need to install files to get it to work, so we will charge you $59.99 no matter what." So I figured I would ask here, if anyone knew if that was true, or she was just trying to sell me their brand of SSL. Any ideas?

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I got one: Find another hosting service provider.

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Welcome to the Let's Encrypt Community, John :slightly_smiling_face:

They're charging you for their effort/inconvenience of installing Let's Encrypt certificates, which are free.

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Again, sorry if this is dumb, but is it possible for me to install the certificates, and change whatever settings, or is this something that they have to do behind the scenes?

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That would depend entirely on the type of hosting plan you chose.
If you have root access to the system, then you can do anything.
If you are on a shared hosting plan, then you are at the mercy of the menu options on the control panel OR the admin (which in this case seems to charge a flat fee $59.99 minimum for any work done).

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Hi @JohnF

only your hoster knows that.

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Probably not, but it's going to depend on the details of the control panel/hosting plan you have available to you. As @rg305 says, seriously consider a less user-hostile hosting provider--there are lots of them out there who handle Let's Encrypt SSL certs for free.

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Thank you all for your input. I will definitely consider a different hosting provider. Thanks again.

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It's (almost) 2021: Some things should just be included.

Oh! You wanted air in those tires?!?!
No, no ,no - so sorry. But that's an extra charge.

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